Missed calls turn into lost appointments
Patients call while the team is with other patients. Callbacks often reach voicemail, and an appointment that could have been booked in a minute takes a day or does not happen.
Appointments · Dental clinics and practices
Patients book check-ups and hygiene appointments online, choosing from the times your dentists and hygienists are actually free. Each specialist keeps their own hours, days off and buffers between patients, from 39 € a month for up to 3 specialists.
14 days freeNo card requiredSet up in one afternoon
This is the working booking page and practice calendar. Choose a service, a dentist and a time.
Each dentist and hygienist gets their own weekly working hours and days off, and every service a duration and a buffer after it. Patients open your booking link, choose a service and see only the times still free; reception enters phone bookings into the same calendar. TapTime keeps the whole clinic on one schedule, confirms each booking by email and sends a reminder 24 hours before.
In most practices, one person arranges every appointment by phone while also checking patients in and taking payments.
Patients call while the team is with other patients. Callbacks often reach voicemail, and an appointment that could have been booked in a minute takes a day or does not happen.
Reception answers the phone while checking patients in and taking payments, so either the caller or the patient at the desk has to wait.
Many patients arrange appointments in the evening. If the practice can only be reached by phone during the day, they book with a clinic that accepts online bookings.
Patients see the times that are genuinely available and book them directly. Reception sees every appointment, online and by phone, on one calendar.
The booking page shows only the times still open, so patients can check availability and book without calling the practice.
Each service has its own duration, price, category and buffer time, so a 20-minute check-up and a 40-minute hygiene appointment are scheduled correctly.
Each specialist has a photo, a title and weekly working hours, with day-off overrides for courses and holidays. The page offers only times when someone is working.
Patients receive a confirmation email when they book and a reminder 24 hours before the visit. They can cancel or reschedule from the email, and the slot becomes available again.
Reception enters phone and walk-in appointments into the same calendar. The time is removed from the booking page immediately, so there is no second diary to reconcile.
Confirm bookings automatically or approve each request manually. Set the slot step, minimum notice, how far ahead patients can book and the cancellation deadline.
No onboarding call and no setup fee. You add your services, specialists and hours, then share the link.
Enter check-ups, hygiene appointments and fillings with a duration, price and buffer for each. The entry plan includes up to 10 services.
Give each dentist and hygienist a photo, a title and a weekly schedule, with days off for courses and holidays. Reception sees every calendar; specialists can be limited to their own.
Add the link to your website, Google Business profile, Instagram bio and WhatsApp greeting. Patients can book as soon as it is published.
| Phone scheduling compared with online booking. | Phone and paper diary | TapTime booking page |
|---|---|---|
| Booking a hygiene appointment | Patient calls, leaves a message and waits for a callback | Patient opens the link and chooses a free time |
| Booking outside opening hours | Voicemail, often with no follow-up | Booked and confirmed by email |
| Different hours for each specialist | Tracked by reception | A weekly schedule for each specialist |
| Appointment reminders | Phone calls, when time allows | Automatic email 24 hours before |
| Cancellations | A phone call, or a missed appointment | Patient reschedules from the link and the slot reopens |
| Cost | Front-desk time spent on the phone | From 39 € a month for 3 specialists |
New bookings and changes are sent to your team chat and practice software as they happen. Chat alerts, automations, webhooks, the API and ad conversions are included with appointments at no extra cost and no per-event fee.
How conversions, webhooks and the API workA confirmed online booking can be sent to Google Ads, Meta and GA4 as a conversion. Sending hashed email and phone to Meta can be switched off, and appointments entered by reception are never sent.
With manual approval on, each new request is posted to Microsoft Teams, Slack or Telegram within seconds, with a link to the calendar. Cancellations are posted too, so freed slots are visible at once.
Zapier, Make, n8n or Pipedream can add each completed hygiene appointment to a Google Sheet or your CRM, so you know which patients are due for their next visit. No code is required: paste the address and press Send test.
Signed webhooks send each booking and status change to your practice software as JSON. The REST API reads appointments and, with a read-write key, confirms or cancels them. Documentation is available at /docs/api.
From 39 € a month for up to 3 specialists and 10 services. Up to 7 specialists for 69 €. Bookings, patients and emails are unlimited on every tier.
A second practice gets its own calendar, booking link and subscription under the same account, with staff scoped to their location. Other TapTime modules are priced separately and can be added at any time.
No. The booking page opens from a link in any phone or computer browser. Patients choose a service, a dentist and a time, enter their name and contact details and receive a confirmation email. There is nothing to download and no account to create.
Yes. Reception enters phone and walk-in appointments into the same calendar, and those times are removed from the booking page, so phone and online bookings cannot overlap.
Yes. Each specialist has their own weekly working hours and day-off overrides, so part-time schedules, alternate Saturdays and training days are all supported.
Yes. A specialist can be limited to their own calendar, while reception and the owner see the whole clinic. This is a per-person setting and costs nothing extra.
TapTime gives you a booking link. Paste it into the appointment link field of your Google Business profile, and the Book button on your listing opens your booking page.
Yes. Each service has a buffer time after it, so the next available slot starts once the treatment room is ready, not the moment the previous appointment ends.
From 39 € a month for up to 3 specialists and 10 services, 69 € for up to 7. Paid monthly by card, no contract and no setup fee. The first 14 days are free and no card is needed to start.
After a short grace period the booking page is paused and shows a brief “temporarily unavailable” note. Your services, specialists and appointments are not deleted; reactivate the subscription and everything is restored.
Yes. Connect Microsoft Teams, Slack, Telegram, Google Chat, Discord or Mattermost from Integrations in TapTime and choose the events: a new request to approve, a confirmed booking, a cancellation. Each message arrives within seconds in the language you choose, with a link back to the calendar.
Add your services, specialists and hours, and share your booking link the same day. Cancel at any time.
14 days free No card required Cancel anytime
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