Everything here is done by you, in the panel, without writing to anyone.
Panel Billing Subscriptions
Subscribing
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1
Choose the module and the location
They are paired: a subscription is always one module at one location.
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2
Choose the tier, if it has them
Based on your active tables, or your specialists and services. The panel shows what you are currently using.
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3
Pay
You are taken to a secure checkout to enter card details. We never see or store your card number.
The module continues without interruption, and if you subscribe during a trial the remaining free days are not lost — billing starts when the trial would have ended.
Moving up a tier
Add a table beyond your tier and the panel says so and offers the next one. The change takes effect immediately and the difference is prorated, so you pay for the larger tier only from the day you move.
Moving down
You can move down at any time. If you are over the smaller tier's limit, you are asked which tables — or which specialists and services — to deactivate. Nothing is deleted, and the ones you deactivate come straight back if you move up again.
Stopping a module
| What happens | When |
|---|---|
| The module runs normally | Until the end of the period you have paid for |
| Its public page pauses | At the end of that period — guests see a short “temporarily unavailable” note |
| Your data stays | Indefinitely. Menus, tables, cards, history |
| Nothing further is charged | From the end of that period |
Switching the module back on later brings everything back exactly as it was. This is not a courtesy; it is how the system is built.
Frequently asked
Will I get a refund if I stop mid-month?
You keep the module until the end of the period you paid for, so there is nothing left over to refund. Stopping never cuts you off early.
Can I subscribe to a module for one location and not another?
Yes, and most businesses with several locations do.
Who can change subscriptions?
Owners. A manager runs the venue; billing stays with whoever the money belongs to.
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