Calls during service go unanswered
The phone rings while the waiter has three plates in his hands. It rings out. The guest calls the place down the street and that table is gone for good.
Table reservations · Restaurants
Take table reservations around the clock, even when nobody can pick up the phone.
Guests open your booking link, pick a date, a time and a party size, and get a confirmation by email. Half a minute for them, zero minutes for you. Every booking lands on your floor plan and in tonight’s list. From 669 PHP a month for up to 5 tables, 14 days free.
14 days freeNo card requiredLive before the first seating
- 24/7
- bookings come in, even mid-service
- 669 PHP
- a month for up to 5 tables
- 14 days
- free trial, no card required
- 1
- list for online, phone and walk-in bookings
Try the booking page below
This is the real booking sheet and tonight’s list, not a mock-up. Pick a party size and a time; watch it land in the list.
Osteria Nova
Reserve a table
Guests
Day
Time
Bookings
Tonight
- 19:00Rossi2 · T4Seated
- 19:30Novak4 · T8Seated
- 20:00Bergman4 · T5Confirmed
- 20:00You2 · T7New
This is the real booking sheet and tonight’s list, not a mock-up. Pick a party size and a time; watch it land in the list.
How does an online table reservation system work for a restaurant?
Guests open your booking page from a link, choose the date, time and number of people, and receive a confirmation email. The page only offers times you have set as available and tables that are free for that seating. With TapTime the booking appears on your floor plan and in tonight’s list next to phone bookings and walk-ins, and guests can change or cancel it from the same link.
The phone rings at 20:15. Nobody answers it. That was a table of six.
Bookings arrive when you are busiest and when you are closed. At eight the team is carrying plates; at eleven at night the guest is planning tomorrow’s dinner. Both times the phone is the wrong tool.
Guests decide at night, you open at noon
People plan a birthday dinner at eleven in the evening on the sofa. If they cannot book right then, some forget and the rest book wherever they can.
The reservation book knows less than you think
A name and a time in pencil. No party size, no phone number, no note about the terrace. Then two bookings land on the same table at the same time.
A booking page that works while you are busy.
Everything a guest needs to book, and everything you need to seat them, without a single phone call.
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Book in half a minute, any hour
Date, time, party size, name and phone. The guest sees only the times you offer and gets a confirmation email straight away. At 23:00 on a Sunday, too.
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One link that goes everywhere
Embed the booking form on your website and put the same link in your Instagram bio, on your Google Business profile and in WhatsApp. Every route leads to the same page.
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Every booking on the floor plan
Online bookings, phone bookings and walk-ins sit on the same plan with the same tables. Tonight’s list shows who is coming, at what time, and how many covers.
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You decide the rules
Slot step, default duration, minimum notice, how far ahead guests can book, a buffer between seatings, the largest party allowed online. Confirm automatically or approve each booking yourself.
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Guests change or cancel themselves
The confirmation email carries a link. Guests find, change or cancel their booking with a code sent to their phone. You hear about it in the list, not on the phone.
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Let guests pick a zone, or a table
Terrace or inside, smoking or not, and optionally the exact table. Guests choose what matters to them and the system keeps the rest free.
Live tonight, before the first seating.
No hardware, no onboarding call, no setup fee. Draw the room, set the rules, share the link.
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1
Draw your tables
Add zones, tables and seat counts on the floor plan. Ten minutes for most dining rooms.
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2
Set your hours and rules
Opening hours, slot step, seating duration, buffer, minimum notice and how far ahead guests can book.
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3
Share the booking link
Website, Instagram, Google, WhatsApp. The first booking can arrive before the end of the shift.
Phone and pencil versus online reservations.
Phone and reservation book
- Booking at 22:30. Voicemail, or a competitor
- Booking during service. Rings out while plates go out
- Party size and notes. Whatever was scribbled
- Changes and cancellations. Another phone call, if they bother
- Double bookings. Two names, one table, one apology
- What it costs. A phone nobody can answer
TapTime online reservations
- Booking at 22:30. Booked in half a minute, confirmed by email
- Booking during service. Lands on the floor plan without anyone stopping
- Party size and notes. Party size, phone, zone preference, every time
- Changes and cancellations. Guest does it from the link; you see it in the list
- Double bookings. The page only offers free tables
- What it costs. From 669 PHP a month for up to 5 tables
Thursday, 22:40, at Osteria Nova.
One booking that would never have been a phone call.
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A guest on the sofa decides on dinner for Saturday. She opens the link in the restaurant’s Instagram bio, picks 20:00 for four and chooses the terrace. Half a minute. The restaurant closed an hour ago.
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The confirmation email lands in her inbox. The booking appears on the floor plan at table 9 and in Saturday’s list with four covers.
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Saturday. The manager opens tonight’s list before service: fourteen bookings, fifty-two covers, six of them booked online since yesterday. Nobody has picked up the phone all day.
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Two friends come in without a booking. The host seats them as a walk-in at table 3 on the same plan, and table 9 stays free for the party of four at eight.
The 22:40 booking counted in your ads and waiting in the team chat by morning
Bookings made after closing still reach Google Ads, Meta and your team. It comes with table reservations at no extra cost: no add-on, no higher tier, no fee per booking sent.
How conversions, webhooks and the API work
Night bookings counted, phone calls kept out
Every online booking goes to Google Ads, Meta and GA4 when it is confirmed, sent from the server, so a guest who closes the tab on the sofa loses you nothing. Bookings you type in from a call never count.
Requests to confirm, straight to the manager
On manual confirmation, each new request posts to your Telegram group or Slack with the name, time and party size, and a link to confirm it in the dashboard. Nobody has to check the list at noon.
Tomorrow's bookings in a shared sheet
Zapier, Make, n8n or Pipedream add each confirmed booking to Google Sheets, or the guest to HubSpot, with no code. The birthday dinner booked at midnight is on the kitchen's prep sheet by morning.
Your hotel or group system can confirm bookings
Read reservations through the REST API, or confirm and cancel them with a read-write key; the change fires the same webhooks and conversions. Signed webhooks push each booking as it happens.
Priced by tables, not by bookings.
From 669 PHP a month for up to 5 tables; 2 229 PHP for up to 20. Unlimited bookings, unlimited guests, no fee per cover. Tiers go up to 40 tables for the largest rooms.
Several restaurants? Each location has its own floor plan and its own subscription under one account, with staff scoped to their location. A QR menu or a loyalty card can be switched on separately.
Built for every room that takes bookings.
- Restaurants
- Bistros and brasseries
- Hotel restaurants
- Steakhouses and grills
- Wine bars
- Rooftop and terrace restaurants
- Sushi and Asian restaurants
- Family and group dining
Questions restaurant owners ask about online reservations.
Do guests need an app to book a table?
No. The booking page opens in the phone’s browser from a link or a QR code. Guests pick a time, enter their name and phone number and get an email confirmation. No download, no account.
What happens to phone bookings and walk-ins?
You add them yourself in the dashboard in a few seconds, and they appear on the same floor plan and in the same list as online bookings. One list, every source.
Can I approve bookings before they are confirmed?
Yes. Choose automatic confirmation, or manual confirmation so every request waits for your approval. You can also cap the party size guests can book online and ask larger groups to call.
How do I stop double bookings?
The booking page only offers tables that are free for that seating, including the buffer you set between seatings. A table that is booked, held or seated by a walk-in cannot be booked again for that time.
Can guests change or cancel a booking themselves?
Yes. The confirmation email contains a link where the guest can find, change or cancel the booking, protected by a code sent to their phone. The change shows up in your list straight away.
How long does it take to set up?
Most restaurants are live within an hour: draw the floor plan with zones and seat counts, set opening hours and booking rules, and share the link. No onboarding call, no setup fee.
What does it cost and is there a contract?
From 669 PHP a month for up to 5 tables, 2 229 PHP for up to 20, with tiers up to 40 tables. Unlimited bookings, paid monthly by card. No contract, no setup fee; the first 14 days are free and no card is needed to start.
What happens if I stop paying?
After a short grace period the booking page is paused with a brief “temporarily unavailable” note. Your floor plan, settings and booking history are kept. Switch it back on and guests can book again.
Can my restaurant get a Telegram or Slack message for every online booking request?
Yes. Connect a Telegram group, Slack, Microsoft Teams or Google Chat under Integrations and choose which events it hears, such as new requests, confirmations and cancellations. TapTime posts each one within seconds with the guest, time and party size, in the language you pick.
Take tonight’s bookings without touching the phone.
Fourteen days free, no card, cancel any time. Draw the room, share the link, watch the list fill.
14 days free No card required Cancel anytime