Getting started
From an empty account to a QR code on the table, a booking link in your bio or a stamp card in a guest's phone — usually one afternoon's work.
All 5 articlesHelp center
How can we help?
Short, practical guides to every screen in TapTime — and a real person to write to when a guide is not enough.
Written for owners and managers Updated with every release Answered in your language
Browse by topic
Eight shelves: what you do first, then one for each module, then payments, your team and your bill.
QR menu
Your menu on the guest's phone: how to build it, print the codes, publish it in several languages, style it, and take orders from the table.
All 6 articlesTable reservations
Draw your room, set the rules, take bookings from a link — and run the service on a board that everyone on the floor can read.
All 5 articlesAppointments
Services, specialists and schedules, a booking page that only offers slots someone can actually work, and a calendar to run the day from.
All 5 articlesLoyalty cards
A digital stamp card your guests carry on their phone: design it, stamp it, redeem the reward, and get people to join in the first place.
All 5 articlesTaking payments
Connect the payment provider you already have an account with, so guests can pay from the menu or the bill. Step-by-step credentials for every provider we support, market by market.
- How taking payments works in TapTime
- Connect a payment provider, step by step
- Azerbaijan: Pulpal, Epoint, Kapital, Birbank, ABB, m10, Portmanat
Marketing, tracking and integrations
Take bookings on your own website, see which campaigns bring guests, report bookings, orders and loyalty sign-ups to Google, Meta, TikTok and Microsoft, get alerts in your team chat, connect Zapier and other systems, and export everything.
- Add the booking widget to your website
- Listen to booking widget events on your website
- See where your bookings come from (UTM tags)
Team and settings
Who can see what, when you are open, how your public pages look, who gets told about a new booking, and the languages you publish in.
- Invite your team and choose what they can see
- Opening hours and closed dates
- Your public page and your brand
Billing and account
What TapTime costs, how to subscribe or stop, where your invoices are, what happens when a payment fails, and what we do with your data.
All 5 articlesRead first
The questions that come up in the first week, in the order they usually come up.
- 01 Create your TapTime account Sign up, confirm your email, and tell us the name and country of the business you are setting up. Getting started
- 02 Choose the modules you need Four modules, bought per location. What each one does, and which combinations actually make sense. Getting started
- 03 Your first week: a go-live checklist The order to do things in so that the first guest to scan your code finds something finished. Getting started
- 04 Build your first menu Categories, items, prices and variants — and the order to put them in so the menu reads well on a phone. QR menu
- 05 Print and place your QR codes Download the code, give each table its own — and put them where a seated guest can actually reach. QR menu
- 06 Draw your floor plan Zones, tables, seats and shapes. The half hour that decides whether every booking after it is right. Table reservations
Still stuck?
Tell us what you were trying to do and what happened instead. We answer within one working day.
Write to us
No account needed. We reply by email.