Help center
Marketing, tracking and integrations
Take bookings on your own website, see which campaigns bring guests, report bookings, orders and loyalty sign-ups to Google, Meta, TikTok and Microsoft, get alerts in your team chat, connect Zapier and other systems, and export everything.
- Add the booking widget to your website A floating “Reserve” button or a booking form right on your own site, in your colours — set up in five minutes with one line of code.
- Listen to booking widget events on your website The widget tells your page when it opens, which screen the guest is on, what they choose and when they book. Use these window events to build a funnel, show a message or send them to any analytics tool.
- See where your bookings come from (UTM tags) Tag your links, and every booking, order and menu view remembers the campaign, ad or website that brought the guest.
- Send bookings to Google Analytics 4 Report every confirmed booking — and, if you like, every guest order and new loyalty member — to GA4 from our server, so it counts even when an ad blocker or a closed tab would have lost it.
- Track booking conversions in Google Ads, Meta, TikTok and Microsoft Ads Credit your ads with real, confirmed bookings — and, if you like, guests’ orders and new loyalty members — sent from our server, deduplicated with your pixel, once each.
- Add GA4, Tag Manager or Meta Pixel to your page Put supported analytics on your TapTime page without giving third-party code access to its interface.
- Webhooks, server-to-server postbacks and the REST API Tell your CRM, tracker or own system the moment a booking, an order or a loyalty card changes — or let it read bookings, orders and loyalty cards and update bookings itself.
- Get booking, order and loyalty alerts in Telegram, Slack, Teams and other chats A short message in your team chat the moment a guest asks for a table, places an order or earns a reward — in Telegram, Slack, Microsoft Teams, Google Chat, Discord or Mattermost.
- Connect Zapier, Make, n8n or Pipedream Start a workflow on every booking, order or loyalty event — add bookings to Google Sheets, orders to your accounting, new members to your newsletter — without writing code.
- Export detailed data to Excel or CSV Every menu view, booking, order and loyalty event of up to 30 days, row by row — with names, phone numbers and campaigns.
Frequently asked
Which of these do I need?
Most venues start with the booking widget and tagged links. Add the Google Analytics or ads integrations when you run ads, and webhooks or the API when another system should know about bookings.
Do these work for all my locations?
Yes. Tracking tags, integrations, webhooks and API keys are set once for the whole company. The booking widget and the data export can cover one location or all of them.
Who can set them up?
Owners and managers can set up the widget, tracking tags and exports. Ads and analytics integrations, chat alerts, automation, webhooks and API keys are owner-only.
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