Help center
Getting started
From an empty account to a QR code on the table, a booking link in your bio or a stamp card in a guest's phone — usually one afternoon's work.
- Create your TapTime account Sign up, confirm your email, and tell us the name and country of the business you are setting up.
- Add and set up your locations Address, opening hours, timezone and the main location — the settings everything else quietly depends on.
- Choose the modules you need Four modules, bought per location. What each one does, and which combinations actually make sense.
- How the 14-day free trial works Per module, per location, no card. What you can do during it and exactly what happens on day fifteen.
- Your first week: a go-live checklist The order to do things in so that the first guest to scan your code finds something finished.
Frequently asked
Do I have to be technical to set TapTime up?
No. Everything is done in a panel with forms and drag-and-drop; nothing needs a developer, a plugin or a change to your website. If you can run a spreadsheet you can run this.
How long before guests can use it?
The moment you publish. A menu is live as soon as you publish it, and a booking page as soon as the module is on and you have rules and tables.
What does it cost to try?
Nothing. Every module is free for 14 days at each location, without a card.
Still stuck?
Tell us what you were trying to do and what happened instead. We answer within one working day.
Write to us
No account needed. We reply by email.